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Course Overview

Procurement and supply chains are central to organizational success, but without accurate performance measurement, it’s impossible to track efficiency, identify risks, or drive improvement. Key Performance Indicators (KPIs) provide the framework for data-driven decision-making, supplier performance management, and supply chain optimization.

This Key Performance Indicators (KPIs) in Procurement & Supply Chains Training Course provides participants with the knowledge and skills to select, design, and apply meaningful KPIs across procurement and logistics functions. Participants will learn how to align KPIs with strategic objectives, build dashboards, and use metrics for continuous improvement and stakeholder reporting.

Through case studies, workshops, and practical exercises, participants will practice analyzing performance data, identifying gaps, and developing improvement strategies that align with organizational goals.

Course Benefits

• Design and apply effective KPIs in procurement and supply chains.

• Improve supplier performance through measurable metrics.

• Enhance decision-making with real-time performance dashboards.

• Align procurement and supply chain KPIs with organizational goals.

• Drive continuous improvement and accountability.

Course Objectives

• Understand the role of KPIs in procurement and supply chain management.

• Identify key categories of procurement and logistics KPIs.

• Develop SMART and strategic performance measures.

• Use data and analytics to track and evaluate performance.

• Apply KPIs for supplier relationship management.

• Create dashboards for monitoring and reporting.

• Build continuous improvement strategies based on KPI insights.

Training Methodology

The course combines lectures, interactive case studies, performance measurement workshops, and simulation exercises. Participants will practice building KPI frameworks and analyzing procurement and supply chain data.

Target Audience

• Procurement and supply chain professionals.

• Logistics and operations managers.

• Supplier performance analysts.

• Executives seeking better performance visibility.

Target Competencies

• KPI design and implementation.

• Procurement and supply chain analytics.

• Supplier performance measurement.

• Continuous improvement and reporting.

Course Outline

Unit 1: Introduction to KPIs in Procurement & Supply Chains

• What are KPIs and why they matter.

• Characteristics of effective KPIs.

• Common challenges in performance measurement.

• Case study: KPIs driving supply chain excellence.

Unit 2: Procurement Performance Indicators

• Cost savings and cost avoidance measures.

• Supplier compliance and contract adherence.

• Procurement cycle times and efficiency.

• Spend under management.

Unit 3: Supply Chain and Logistics KPIs

• On-time and in-full (OTIF) delivery.

• Inventory turnover and carrying cost.

• Order accuracy and fulfillment rates.

• Transportation cost per unit.

Unit 4: Designing Effective KPI Frameworks

• Developing SMART KPIs.

• Aligning KPIs with organizational strategy.

• Balancing efficiency, quality, and risk measures.

• Practical workshop: KPI framework design.

Unit 5: Data Collection and Analytics for KPIs

• Data sources in procurement and supply chains.

• Building performance dashboards and scorecards.

• Leveraging analytics for KPI insights.

• Practical exercise: interpreting KPI data.

Unit 6: Supplier Relationship Management with KPIs

• Using KPIs to evaluate supplier performance.

• Setting supplier performance expectations.

• Collaborative performance improvement.

• Case study: supplier scorecards in action.

Unit 7: Continuous Improvement Through KPIs

• Linking KPIs to continuous improvement cycles.

• Benchmarking against industry standards.

• Using KPIs for risk management and resilience.

• Roadmap for long-term performance monitoring.

Ready to measure and improve what matters most?
Join the Key Performance Indicators (KPIs) in Procurement & Supply Chains Training Course with EuroQuest International Training and lead with data-driven precision.